At NSR MOTOR, your satisfaction is our priority. We strive to deliver quality products and exceptional service. However, if you’re not fully satisfied with your purchase, we’re here to help with a fair and transparent return and refund policy.
Eligibility: You may request a return within 7 days of receiving your order.
Conditions:
Item must be unused, uninstalled, and in its original packaging.
Must include all original tags, accessories, and proof of purchase.
Returns due to change of mind are not accepted. Only manufacturing defects, wrong items, or damage during transit are considered.
Process:
Email us at nrs4moto@gmail.com or call 8123992755 with your order details and reason for return.
Our support team will guide you through the return pickup or drop-off procedure.
Approval: Once your return is received and inspected, we will notify you of the refund status.
Refund Method: If approved, refunds will be processed to your original payment method within 7–10 business days.
Deductions: Shipping charges (if any) and payment gateway fees are non-refundable, unless the return is due to our error.
We only replace items if they are defective or damaged.
To request an exchange, contact us with images/videos as proof.
Custom-modified or installed parts
Items without original packaging
Products used beyond initial testing
For product-specific warranties, please refer to the documentation provided or reach out to our support team.
For any queries or assistance, feel free to contact:
📞 Phone: 8123992755
📧 Email: nrs4moto@gmail.com